Returns & Refunds
Returns & Refunds
If there is a problem with your order, contact Harts Motorsport Garage before sending anything back. Return instructions and the correct destination must be confirmed for each product, because some orders are fulfilled directly by third-party suppliers.
Damaged, incorrect, defective or missing items
Please email hart.autosports@gmail.com with your order number, what went wrong and, when possible, photos of the item and packaging. Contacting us promptly helps us investigate. We will review the issue and provide a replacement, refund or another appropriate solution in accordance with applicable consumer-protection law. Your statutory rights are not limited by this policy.
Change-of-mind or fitment returns
Before buying, review specifications, size and compatibility. For a change-of-mind return, please contact us before shipping the item back. Eligibility depends on the product, its condition and the applicable fulfillment arrangements. We will explain whether a voluntary return is available, any applicable return-shipping costs and the return address before you send anything.
Do not send items to the supplier or to any address without return authorization. Some suppliers will not accept unarranged returns. This restriction does not affect rights or remedies you have under applicable law.
Cancellations and delayed orders
If you need to cancel an unshipped order, contact us as soon as possible. If we cannot ship within the required time, we will provide the cancellation and refund options required by law.
Approved refunds
For an approved refund, we will communicate the amount and process the refund using the original payment method when available. Financial institutions and payment providers determine when the funds appear in your account. Shipping charges and return costs will be handled as explained in the approved resolution or as required by law.